What to do if your FlowMapp doesn’t work properly
Since FlowMapp is predominantly browser-based software, please make sure you have the latest version of Browser and try the steps below – usually, it solves the problem:
- try to disable in-browser extensions, any translation or spell-checking software,
- try to login and repeat your actions with Incognito mode enabled,
- clear cookies,
- if possible, try to test the same using another computer or MAC.
This doesn’t help me
If the problem still persists – no worries, our Support is always ready to help you 🤓
- your OS?
- what is your browser and it’s version?
- what is your FlowMapp’s account email address?
- Project id (the number in the URL),
- customer token please (you can generate one in your account’s settings).