What to do if your FlowMapp doesn’t work properly
Since FlowMapp is predominantly browser-based software, please make sure you have the latest version of Browser and try the steps below – usually, it solves the problem:
- Try to disable in-browser extensions, any translation or spell-checking software,
- Try to login and repeat your actions with Incognito mode enabled,
- Clear cookies,
- If possible, try to test the same using another computer or MAC.
This doesn’t help me
If the problem still persists – no worries, our Support is always ready to help you 🛠️
Please contact us via support@flowmapp.com or using https://www.flowmapp.com/contact-us form.
In such request, please specify:
- Your OS?
- What is your browser and it’s version?
- What is your FlowMapp’s account email address?
- Project id (the number in the URL),
- Customer token please (you can generate one in your Profile).
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